Frequently Asked Questions

If you are attending one of our group sewing classes, we will need you to learn on our machines as this is how we ensure the class runs smoothly. When individuals bring in their own machines, they can struggle to keep up with the rest of the class. To learn how to use your own machine, please book a private class. If you have already booked your group class, get in touch and we'll update the class for you.

All Sydney Creative bookings and gift card purchases are final and non-refundable. We do not offer cancellations but do have a flexible rescheduling policy. Please visit our terms and conditions in the footer below to read more about our rescheduling policy.

Yes! We would love to discuss this with you, please get in touch today to chat about the options.

All of our group classes are for adults who are over the age of 18. If you would like to book a class for your child, please book a private session. You are more than welcome to sit in on the session, there's plenty of room.

There are two options for gift cards. The first is purchasing a hard-copy with a dollar value, great for those with a little more time on hard to receive the gift card and the participant can choose what to spend it on. To purchase a hard-copy gift card, please see "Gift Card" in the main menu. The second option is gifting a class, this will come through as an e-voucher and will specify which class has been gifted. To purchase an e-voucher, head to the class page of choice and you'll find the option under the booking calendar.